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Wandsworth's SEND Local Offer of Support during the Coronavirus Outbreak

Local SEND support services are mainly still suspending face-to-face meetings and are asking people to phone, email or use other digital routes to keep in contact.  

This is how your local services are doing this-

THRIVE Wandsworth's Activity and Wellbeing page has lots of ideas to keep you busy.  Latest addition is Summer Unlocked, which is targeted at vulnerable children and young people.

WAND and WAND+ cardholders will be pleased to know that several WAND Makers have re-opened. Please note all may be subject to some restrictions due to social distancing and cleaning requirements.  These include:

Ofsted's plans for area SEND inspectionsOfsted and the Care Quality Commission (CQC) are going to be visiting local areas in the autumn term to help strengthen special educational needs and disabilities (SEND) services following COVID-19 disruption. These visits are not inspections and will not replace the current cycle of inspections.

Wandsworth Autism Advisory Service are now offering a range of online services

Webinars on managing challenging behaviour  recorded versions are now available to watch on the SEND Local Offer YouTube channel.

Top Tips for Preparing your Child or Young Person for Returning to School

They continue to provide daily telephone consultations for parents/ carers including the option of evening phone calls (9am-10pm), Please email  leaving your name and contact number and a preferred time and one of the team will call you back.

Phone: 020 8871 6882  E-mail: 

Contact Wandsworth are continuing to provide advice and support wherever possible via phone and e-mail.  They are runing a virtual Coffee Morning and four new workshops online.  Visit their Facebook page for more details.  They have created this leaflet of Boredom Busting Ideas

Office E-mail:  

Call 020 8947 5260

Unique Youth at George Shearing Join Lisa Poole, George Shearing’s Community Massage Practitioner, on a family massage journey through lockdown - learn to massage your young adult with additional needs and any other family members. 

Unique can also provide emotional support for parents and regular 1:1 touching base contact for children/young people to support them with topics of interest or causing concern.

Supporting children and young people with SEN and EHC Plans - update 11th January 2021

Should my child attend school now?

Yes, government guidance is that vulnerable pupils, including those with EHC plans, should continue to attend their school or their usual educational provider. In Wandsworth we are supporting our schools and settings so that they are safe and able to remain open. This includes the testing programme for secondary schools and secondary pupils in special schools. We hope that all our mainstream schools, including those with resourced provision, and special schools will remain open and offer full-time education to vulnerable children, but this will depend on whether the school has sufficient staff available to operate safely. Some pupils and young people receiving SEN support are also considered vulnerable. Schools will consider which pupils come into this category and how they can be supported to access learning remotely and whether it is safer for them to be in school or at home. Schools will try to accommodate children and young people who find remote learning more difficult and invite them to attend school if they have the capacity. Here is the link to the guidance on which children and young people may come into this category:

What happens if a parent wants to keep their child at home and they have an EHCP? 

If you want to keep your child with an EHCP at home and they are not clinically extremely vulnerable, you need to contact the school/education provider and make a request for ‘leave of absence’ for your child. It is helpful to first talk to the school/education provider about their remote learning options, this will inevitably be affected by the same practical limitations as for all children receiving their education remotely. If you choose this route, it is sensible to keep this under review during this lockdown and your child could return to school at a later point. If your child is known to social care, please let your Social Worker know you have chosen this option for your child. Guidance for supporting your child at home, can be found here: Supporting your children's education during coronavirus (COVID-19) - GOV.UK (

What if my child is clinically extremely vulnerable?

If your child is clinically extremely vulnerable the advice is that they should shield at home. Please make sure that your child’s school/education provider is aware of this situation if they haven’t already been in touch with you so they know to set up remote education for your child. If your child is known to social care, please also talk to your child’s Social Worker so that they know your child is shielding at home.

Will my child receive their usual provision?

Educational providers will do their best to provide the support your child usually gets when they attend their school or college. On occasion, there may be circumstances in which schools cannot offer your child their usual on-site provision or everything that is in their EHC plan because there are not enough staff or staff with the right training available. In those cases they will seek to resume as close as possible to your child’s usual provision as soon as possible. In these circumstances, schools should be in touch with you to discuss the right support for your child.   Other services, such as therapists, may have to adapt their mode of working and deliver sessions remotely. However, unlike last year, there are no current proposals to relax the Section 42 duty to make provision for those children with EHCPs i.e. to move from ‘Best Endeavour’ to’ Reasonable Endeavours’. In addition, all schools are required to provide high quality remote education for those who are not physically attending school. Here is the link to the latest government guidance

Do schools have to carry out risk assessments with parents/young people as in the last lockdown?

Risk assessments are a useful tool to aid planning for children to be in school and also for those who are receiving remote learning. Risk assessments should be co-produced between the school/education provider and the family and may involve other professionals involved with your child e.g. Social Worker/therapist and can be used to record the provision that is being put in place for your child. Where a risk assessment is in place, this should be kept up to date when the situation changes. If your child already has a risk assessment and you think this needs to be updated, please contact your child’s school/education provider.

Where can I find more information about schools during lockdown?

Further information on e.g testing in schools, what’s happening with GCSEs this year, keeping schools safe, can be found here: What parents and carers need to know about early years providers, schools and colleges (

What if I am unhappy with what my child’s school is offering?

If you have any concerns about the provision or remote education package that the school is providing it is important that you speak to your child’s school. If you have already tried to resolve this with the school, please contact your child’s EHC Co-ordinator (formerly known as a Case Manager) in the Special Needs Assessment Service.

Who do I contact in the Special Needs Assessment Service (SNAS)?

The service has recently been reorganised and information on who’s who and all contact details can be found here:  Special Needs Assessment Service (SNAS) | THRIVE Wandsworth . We know that we have had some turnover of staff and if you are unsure who your EHC Co-ordinator is, please email the general inbox or call the main  phone number 020 8871 8061

Is SNAS working as usual?

Yes, it is. This includes undertaking new Education, Health and Care assessments, processing annual reviews and organising phase transfers eg primary to secondary school.  

Carney's Community have suspended most face to face work, but continue to offer one to one support for most in need via phone and social media, as well as Instagram home work-outs released daily on their Instagram.

Child and Adolescent Mental Health Services (CAMHS) services are still receiving referrals and treating young people, some treatment will be via telephone and the internet during this difficult time.  Their online counselling provision via KOOTHS is available to all Wandsworth young people, visit Their new Mental Health Support Line for all young people in Crisis: 0800 028 8000, which you can phone 24/7.

Please do not go to A&E if you are in crisis, instead CAMHS have set up the Orchid Crisis Unit at Springfield Hospital, which you may be advised to attend once you have phoned the Crisis Line.

CAMHS - Learning Disability Service are limiting their home visits and face to face appointments in order to ensure safety and that of the other families that they see.  The large majority of appointments and reviews will therefore be conducted by telephone or video conferencing. Please let them know if you would prefer not to use your wi-fi data allowance for video conferencing and they will use telephone instead.

Positive Parent Action Wandsworth's independent parents' forum, have postponed all their face to face events, but continue to offer support on their website and by email: and 

London Taxicard-have made some changes to their scheme,  designed to help Londoners with disabilities with shopping and more.

Share Community are busy creating wellbeing tools to help young people with learning disabilities deal with the current disruption and give daily structure.  These are available on their website.

Children's Specialist Therapies, includes Speech and Language Therapy, Occupational Therapy and Physiotherapy are offering their current users support by telephone. The Speech and Language Therapy Team have added lots of helpful resources on their webpage. As have the Occupational Therapy Team.

Schools and Community Psychology Service (SCPS) Phone 020 8871 8745 or email your Educational Psychologist and request a call back. Please take a look at their range of COVID-19 infographics and resources for primary, secondary, SEND children on their webpage. 

Catch 22 - Substance Misuse and Mental Health Services is continuing to provide counselling support for young people aged 11 to 18 years.  

SEN Talk have moved much of their service online, but are also posting out bespoke  resource packs to families, if you would like one of these, please email .

Bereavement Information and Support  Coronavirus specific information about support in Wandsworth and from national organisations.

Home Start have had to temporarily halt their home-visiting service, they are continuing to offer online and telephone support to their families. Where necessary, they are also arranging delivery of essential supplies to their most vulnerable families. 

Generate are offering weekly support chats on Zoom,  have Things To Do While Social Distancing on their website and each week they’ll be adding more activities for you to do at home. They are also sending a weekly email, with how to get in touch and get support.

Wandsworth Information, Advice and Support Service (WIASS)  Call back service

If you have already called, please also email with your phone number so WIASS can respond sooner.

The Early Years SEND Support ServicesPortage, Early SupportParent and Child Development and West Hill Enhanced Children's Centre.  All teams are providing emotional support to parents through regular contact via phone, Skype, texting, WhatsApp, etc. with a focus for families with increased levels of vulnerability.

Wandsworth's Carers Centres are still open and will continue to deliver support over the phone and email wherever possible. Call 020 8877 1200 or email  

Disability Sports Coach are offering free online activity and live zoom sessions weekly for people of all ages with a disability.

DCR/WAND/WAND+/Short Breaks/SEND Local Offer and Parent Champions for all areas of SEND support and advice please contact us. 020 8871 8907  

Health Visiting and School Nursing Universal Service - from 1 April 2020 the health visiting and school nursing services will be offering a 7 day a week 9am-5pm duty line on 0330 058 1679 for parents and young people to call for support and advice or email  The duty line will be staffed by an administrator, Health Visitor and School Nurse - Full COVID-19 Offer.

The Mainstream Secondary Speech and Language Therapy Service are being redeployed, so created a "What is Coronavirus?" newsletter for the young people they support-and for any other young people, too.

The Baked Bean Company are offering Online Classes for fitness and dealing with social isolation - 

Talk Wandsworth are offering mental health support over the phone and on Skype.  Book your free session on Eventbrite.

If you, or someone you know, is in need of immediate support during this time, please visit the Community Hub.  This is particularly for those elderly and/or vulnerable residents without support networks, who need support to access medical/care services and food supplies. It is to help those most in need stay safe and well while they self-isolate at home.

Please check other services' records on this website and visit their websites to see what they are doing.

Can’t find what you are looking for? Contact:   

020 8871 7899