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Wandsworth's SEND Local Offer of Support during the Coronavirus Outbreak

Local SEND support services are mainly still suspending face-to-face meetings and are asking people to phone, email or use other digital routes to keep in contact.  

This is how your local services are doing this-

THRIVE Wandsworth's Activity and Wellbeing page has lots of ideas to keep you busy.  Latest addition is Summer Unlocked, which is targeted at vulnerable children and young people.

WAND and WAND+ cardholders will be pleased to know that several WAND Makers have re-opened. Please note all may be subject to some restrictions due to social distancing and cleaning requirements.  These include:

Ofsted's plans for area SEND inspectionsOfsted and the Care Quality Commission (CQC) are going to be visiting local areas in the autumn term to help strengthen special educational needs and disabilities (SEND) services following COVID-19 disruption. These visits are not inspections and will not replace the current cycle of inspections.

Wandsworth Autism Advisory Service are now offering a range of online services

Webinars on managing challenging behaviour  recorded versions are now available to watch on the SEND Local Offer YouTube channel.

Top Tips for Preparing your Child or Young Person for Returning to School

They continue to provide daily telephone consultations for parents/ carers including the option of evening phone calls (9am-10pm), Please email  leaving your name and contact number and a preferred time and one of the team will call you back.

Phone: 020 8871 6882  E-mail: 

Contact Wandsworth are continuing to provide advice and support wherever possible via phone and e-mail.  They are runing a virtual Coffee Morning and four new workshops online.  Visit their Facebook page for more details.  They have created this leaflet of Boredom Busting Ideas

Office E-mail:  For 0-13 Year Olds - Molly   07759 064 982 and Rhiannon    07759 064 344 

Unique Youth at George Shearing Join Lisa Poole, George Shearing’s Community Massage Practitioner, on a family massage journey through lockdown - learn to massage your young adult with additional needs and any other family members. 

Unique can also provide emotional support for parents and regular 1:1 touching base contact for children/young people to support them with topics of interest or causing concern.

Contacting SNAS The team are working remotely until further notice. If you have an enquiry, or would like to speak with a member of the Service over the phone please email .

Please email SNAS with your child’s school in the subject bar and in the content of the email your child’s name, your contact details and brief details of your enquiry.  SNAS can then ensure the right member of the team gets back to you as soon as possible.

If your child does not have a school place currently, please write ‘no school place’ in the subject bar.

SNAS other email addresses continue as usual:

EHC Needs Assessment requests:

EHCP Annual reviews:

Supporting children and young people with EHC Plans returning to school – second half of the summer term

You will be aware that schools are now re-opening and/or are able to accommodate more children, based on the latest government guidance which can be found at the link below

We know that this has been a very difficult time for parents/carers and particularly for parents/carers of children with EHC Plans, many of whom who have not been able to attend school for many weeks. Based on the latest guidance, all children with an EHC Plan should now have their risk assessment reviewed with their parents/carers and where it is safe for them to do so, all children with EHC Plans are being encouraged to return to school. Whether or not it is safe will depend on the individual risk assessment as well as organisational factors within the school, including their ability to maintain social distancing.

During this time, the duty on local authorities and health commissioning bodies to secure or arrange the provision in EHC Plans has been temporarily modified to a duty to use ‘reasonable endeavours’ to do so. These measures have been extended until the end of July. This means that if your child cannot receive the provision specified in their EHC Plan, you should have clarify from your child’s education setting about the provision that is being made based on their risk assessment and these ‘reasonable endeavours’. If you are dissatisfied with the provision made through these ‘reasonable endeavours’ please contact your child’s education setting in the first instance but if the difficulties cannot be resolved, please contact

Carney's Community have suspended most face to face work, but continue to offer one to one support for most in need via phone and social media, as well as Instagram home work-outs released daily on their Instagram.

Child and Adolescent Mental Health Services (CAMHS) services are still receiving referrals and treating young people, some treatment will be via telephone and the internet during this difficult time.  Their online counselling provision via KOOTHS is available to all Wandsworth young people, visit Their new Mental Health Support Line for all young people in Crisis: 0800 028 8000, which you can phone 24/7.

Please do not go to A&E if you are in crisis, instead CAMHS have set up the Orchid Crisis Unit at Springfield Hospital, which you may be advised to attend once you have phoned the Crisis Line.

CAMHS - Learning Disability Service are limiting their home visits and face to face appointments in order to ensure safety and that of the other families that they see.  The large majority of appointments and reviews will therefore be conducted by telephone or video conferencing. Please let them know if you would prefer not to use your wi-fi data allowance for video conferencing and they will use telephone instead.

Positive Parent Action Wandsworth's independent parents' forum, have postponed all their face to face events, but continue to offer support on their website and by email: and 

London Taxicard-have made some changes to their scheme,  designed to help Londoners with disabilities with shopping and more.

Share Community are busy creating wellbeing tools to help young people with learning disabilities deal with the current disruption and give daily structure.  These are available on their website.

Children's Specialist Therapies, includes Speech and Language Therapy, Occupational Therapy and Physiotherapy are offering their current users support by telephone. The Speech and Language Therapy Team have added lots of helpful resources on their webpage. As have the Occupational Therapy Team.

Schools and Community Psychology Service (SCPS) Phone 020 8871 8745 or email your Educational Psychologist and request a call back. Please take a look at their range of COVID-19 infographics and resources for primary, secondary, SEND children on their webpage. 

Catch 22 - Substance Misuse and Mental Health Services is continuing to provide counselling support for young people aged 11 to 18 years.  

SEN Talk have moved much of their service online, but are also posting out bespoke  resource packs to families, if you would like one of these, please email .

Bereavement Information and Support  Coronavirus specific information about support in Wandsworth and from national organisations.

Home Start have had to temporarily halt their home-visiting service, they are continuing to offer online and telephone support to their families. Where necessary, they are also arranging delivery of essential supplies to their most vulnerable families. 

Generate are offering weekly support chats on Zoom,  have Things To Do While Social Distancing on their website and each week they’ll be adding more activities for you to do at home. They are also sending a weekly email, with how to get in touch and get support.

Wandsworth Information, Advice and Support Service (WIASS)  Call back service

If you have already called, please also email with your phone number so WIASS can respond sooner.

The Early Years SEND Support ServicesPortage, Early SupportParent and Child Development and West Hill Enhanced Children's Centre.  All teams are providing emotional support to parents through regular contact via phone, Skype, texting, WhatsApp, etc. with a focus for families with increased levels of vulnerability.

Wandsworth's Carers Centres are still open and will continue to deliver support over the phone and email wherever possible. Call 020 8877 1200 or email  

Disability Sports Coach are offering free online activity and live zoom sessions weekly for people of all ages with a disability.

DCR/WAND/WAND+/Short Breaks/SEND Local Offer and Parent Champions for all areas of SEND support and advice please contact us. 020 8871 8907  

Health Visiting and School Nursing Universal Service - from 1 April 2020 the health visiting and school nursing services will be offering a 7 day a week 9am-5pm duty line on 0330 058 1679 for parents and young people to call for support and advice or email  The duty line will be staffed by an administrator, Health Visitor and School Nurse - Full COVID-19 Offer.

The Mainstream Secondary Speech and Language Therapy Service are being redeployed, so created a "What is Coronavirus?" newsletter for the young people they support-and for any other young people, too.

The Baked Bean Company are offering Online Classes for fitness and dealing with social isolation - 

Talk Wandsworth are offering mental health support over the phone and on Skype.  Book your free session on Eventbrite.

If you, or someone you know, is in need of immediate support during this time, please visit the Community Hub.  This is particularly for those elderly and/or vulnerable residents without support networks, who need support to access medical/care services and food supplies. It is to help those most in need stay safe and well while they self-isolate at home.

Please check other services' records on this website and visit their websites to see what they are doing.

Can’t find what you are looking for? Contact:   

020 8871 7899