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Wandsworth's SEND Local Offer of Support during the Coronavirus Outbreak

Local SEND support services are mainly still suspending face-to-face meetings and are asking people to phone, email or use other digital routes to keep in contact.  

School attendance for children and young people with SEN and EHC Plans - update 24th May 2021

The government guidance can be found here What parents and carers need to know about early years providers, schools and colleges during COVID-19 - GOV.UK (

The key messages are:

  • nurseries, pre-schools and childminders are open, including maintained nursery schools and nursery classes in schools and children can attend for their usual hours of care
  • the Royal College of Paediatrics and Child Health has made it clear that the overwhelming majority of children and young people still have no symptoms or very mild illness only
  • all secondary and college students, their families and support bubbles have been offered coronavirus (COVID-19) testing (rapid lateral flow test)
  • rapid lateral flow testing is now available to everyone in England and you’re advised to do a test twice a week
  • all pupils and students should attend school or college whether they take part in testing or not
  • from 17 May, in line with Step 3 of the roadmap, face coverings will no longer be recommended for pupils in classrooms or communal areas in all schools and colleges
  • children and young people aged 11 and over must still wear a face covering on public transport, and in accordance with advice from Public Health England (PHE), they must also wear a face covering when travelling on dedicated transport to secondary school or college (unless exempt)

Guidance for medically vulnerable pupils: The UK government has paused shielding advice nationally from 31 March 2021. All clinically extremely vulnerable (CEV) pupils and students should attend their education setting unless they are one of the very small number of pupils or students under paediatric or other specialist care and have been advised by their GP or clinician not to attend. Pupils or students who live with someone who is CEV should continue to attend their education setting as normal. Any pupils or students not attending their setting because they are following public health advice should receive remote education.

Information on lateral flow testing in special schools can be found here: Rapid asymptomatic testing in specialist settings - GOV.UK (

The Early Years SEND Support ServicesPortage, Early Support,Parent and Child Development and West Hill Enhanced Children's Centre. 

All teams are providing emotional support to parents through regular contact via phone, Skype, texting, WhatsApp, etc. with a focus for families with increased levels of vulnerability.

WAND and WAND+ cardholders will be pleased to know that several WAND Makers have re-opened. Please note all may be subject to some restrictions due to social distancing and cleaning requirements.  These include:

Wandsworth Autism Advisory Service are now offering a range of online services

Webinars on managing challenging behaviour  recorded versions are now available to watch on the SEND Local Offer YouTube channel.

They continue to provide daily telephone consultations for parents/ carers including the option of evening phone calls (9am-10pm), Please email  leaving your name and contact number and a preferred time and one of the team will call you back.

Phone: 020 8871 6882  E-mail: 

Contact Wandsworth are continuing to provide advice and support wherever possible via phone and e-mail.  They are runing a virtual Coffee Morning.  Visit their Facebook page for more details.  They have created this leaflet of Boredom Busting Ideas

Office E-mail:  

Call 020 8947 5260

Unique Youth at George Shearing 

Unique  Youth can also provide emotional support for parents and regular 1:1 touching base contact for children/young people to support them with topics of interest or causing concern.

Carney's Community have suspended most face to face work, but continue to offer one to one support for most in need via phone and social media, as well as Instagram home work-outs released daily on their Instagram.

Child and Adolescent Mental Health Services (CAMHS) services are still receiving referrals and treating young people, some treatment will be via telephone and the internet during this difficult time.  Their online counselling provision via KOOTHS is available to all Wandsworth young people, visit Their new Mental Health Support Line for all young people in Crisis: 0800 028 8000, which you can phone 24/7.

Please do not go to A&E if you are in crisis, instead CAMHS have set up the Orchid Crisis Unit at Springfield Hospital, which you may be advised to attend once you have phoned the Crisis Line.

CAMHS - Learning Disability Service are limiting their home visits and face to face appointments in order to ensure safety and that of the other families that they see.  The large majority of appointments and reviews will therefore be conducted by telephone or video conferencing. Please let them know if you would prefer not to use your wi-fi data allowance for video conferencing and they will use telephone instead.

Positive Parent Action Wandsworth's independent parents' forum, have postponed all their face to face events, but continue to offer support on their website and by email: and 

London Taxicard-have made some changes to their scheme,  designed to help Londoners with disabilities with shopping and more.

Share Community are busy creating wellbeing tools to help young people with learning disabilities deal with the current disruption and give daily structure.  These are available on their website.

Children's Specialist Therapies, includes Speech and Language Therapy, Occupational Therapy and Physiotherapy are offering their current users support by telephone. The Speech and Language Therapy Team have added lots of helpful resources on their webpage. As have the Occupational Therapy Team.

Schools and Community Psychology Service (SCPS) Phone 020 8871 8745 or email your Educational Psychologist and request a call back. Please take a look at their range of COVID-19 infographics and resources for primary, secondary, SEND children on their webpage. 

Catch 22 - Substance Misuse and Mental Health Services is continuing to provide counselling support for young people aged 11 to 18 years.  

SEN Talk have moved much of their service online, but are also posting out bespoke  resource packs to families, if you would like one of these, please email .

Bereavement Information and Support  Coronavirus specific information about support in Wandsworth and from national organisations.

Home Start have had to temporarily halt their home-visiting service, they are continuing to offer online and telephone support to their families. Where necessary, they are also arranging delivery of essential supplies to their most vulnerable families. 

Generate are offering weekly support chats on Zoom,  have Things To Do While Social Distancing on their website and each week they’ll be adding more activities for you to do at home. They are also sending a weekly email, with how to get in touch and get support.

Wandsworth Information, Advice and Support Service (WIASS)  Call back service

If you have already called, please also email with your phone number so WIASS can respond sooner.

Wandsworth's Carers Centres are still open and will continue to deliver support over the phone and email wherever possible. Call 020 8877 1200 or email  

Disability Sports Coach are offering free online activity and live zoom sessions weekly for people of all ages with a disability.

DCR/WAND/WAND+/Short Breaks/SEND Local Offer and Parent Champions for all areas of SEND support and advice please contact us. 020 8871 8907  

Health Visiting and School Nursing Universal Service - from 1 April 2020 the health visiting and school nursing services will be offering a 7 day a week 9am-5pm duty line on 0330 058 1679 for parents and young people to call for support and advice or email  The duty line will be staffed by an administrator, Health Visitor and School Nurse - Full COVID-19 Offer.

The Baked Bean Company are offering Online Classes for fitness and dealing with social isolation - 

Talk Wandsworth are offering mental health support over the phone and on Skype.  Book your free session on Eventbrite.

If you, or someone you know, is in need of immediate support during this time, please visit the Community Hub.  This is particularly for those elderly and/or vulnerable residents without support networks, who need support to access medical/care services and food supplies. It is to help those most in need stay safe and well while they self-isolate at home.

Can’t find what you are looking for? Contact:   

020 8871 7899