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Worried about a child?

If you have immediate concerns about the safety of a child or young person you should call 999 and speak to the police.

For any other concerns about the wellbeing of a child or young person, you can speak to the Initial Point of Contact (IPOC) team. They will ask you to complete a safeguarding Early Help Assessment (EHA).  The Safeguarding EHA is the same as the Early Help EHA and uses the Signs of Safety and Wellbeing framework to structure the information you need to gather to help IPOC determine the level of risk to the child and the next steps to be taken.

Please complete this on EHITS if you are a registered user. If not, please complete a Safeguarding EHA and send it in to IPOC:
Tel: 020 8871 6622
Secure Email:

For any out of hours calls please contact the out of hours team on:
020 8871 6000

Contact details for if you have concerns about children or young people in neighbouring boroughs: