If you have immediate concerns about the safety of a child or young person you should call 999 and speak to the police.
Safeguarding and Child Protection concerns
If you feel that a child is at risk of harm you must refer the child to the Children's Services Multi-Agency Safeguarding Hub (MASH) team. All safeguarding concerns must be referred to MASH, using the multi-agency referral form (MARF). If your referral is regarding child sexual exploitation (CSE), then you must also complete a Child Exploitation Risk Assessment Tool alongside the MARF.
To access early help services, an Early Help Assessment must be fully completed with the appropriate service requests and submitted via EHITS (ensuring that consent has been obtained prior to submission)
Clearly state what you are asking the service to do and ensure that you have consent from the parent or young person to share the referral with the proposed service.
To access early help support, completed EHA forms must be sent to
For safeguarding concerns, please contact
- 0208 871 6622
For any out of hours calls please contact the out of hours team on:
020 8871 6000
Contact details for if you have concerns about children or young people in neighbouring boroughs: