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Contact - Wandsworth - Coronavirus

Contact's latest service offer is all in their June Update attached.

This includes workshops on:

  • Toilet Training,
  • Understanding your Child's Behaviour,
  • Growing up, Sex Puberty and Relationships and their
  • Sleep Workshop in Partnership with SCOPE.

They have just received a grant from Wandsworth Council to support families during this present time in the form of Amazon or supermarket food vouchers. Please note that it will be one voucher per family.

This opportunity is open to families in greatest need and you will need to complete the application form to be considered. The form can be found attached to this webpage to download.
There is a limited number of vouchers available and applications will be assessed on the information given on your application form.
For more information or support to complete the application please contact 

Contact have also created -Boredom Busters- for Isolation play.

However, they are very aware how worried everyone is, and that for families with children with disabilities these are particularly anxious times. They will be offering advice and support wherever possible via phone and e-mail and will still be contactable via the team e-mail, their individual e-mail addresses and contact numbers. Please see the details of these below;


0-13 YEARS Molly –  07759 064 982 or Rhiannon – 07759 064 344

Duty System Contact  know that there is a lot going on right now and understand that sometimes you just need someone to talk to! They are now operating a remote duty system within the team so that there is always someone available on the phones for you to chat to!

You are always welcome to call your allocated family worker but if they are not available, there will be someone else on duty to help with any worries or concerns. The duty line will be open from 10am – 1pm, Monday –Thursday and the rota is as follows:

  • Mondays call Rhiannon on 07759 064 344
  • Tuesdays call Molly on 07759 064 982
  • Thursdays call Liam on 07920 654 975

We understand that this is going to be an extremely difficult time for our families and want to ensure you all that we are still offering support where we can and are working as a team to find the best way to do this.

We will be issuing tips, guidance and advice via our Facebook page on coping and dealing with the challenges that we may be facing for the next few weeks, and we encourage everyone who can to post their own feelings, thoughts and worries on there so we can support each other as a community.

As a team, we want our families to know that we are available to be contacted with any worries and concerns, even if they just need a chat. 

If you know of any families that had a scheduled appointment, please bear with us. We will be in touch with them as soon as possible to discuss alternatives.

You can also get support from our national information advice and support service:

  • Contact's website provides advice and information about any concern you might have about raising a child with additional needs – from diagnosis, entitlement to services and benefits, to childcare and support when your child is at school or college. To help find the advice you're looking for quickly and easily take a look at:
  • Our Common Questions tool to guide you through our online information
  • A Turn2us  online benefits calculator, offering independent information on benefits and other financial help you might be entitled to as a parent of a disabled child
  • Turn2us online grants finder  to find out if your family can apply for a charity grant
  • A Live Chat service to help find information about your rights to services and support
  • Our online shop offering a range of practical products for your child and family
  • Browse our library of podcasts and look out for our regular Facebook Q&A sessions for tips and advice on parents' top issues and concerns
  • Sign up to our free, regular e-newsletter, What's New, to find our latest information and online advice.
  • Helpful guide
  • Call our free helpline on 0808 808 3555 between 930-5pm Monday to Friday or email us at

Look after yourselves, look after each other and as always thank you everyone for your continued support of our service and understanding.


We are Contact, the charity for families with disabled children. We understand that life with a disabled child brings unique challenges, and we exist to help families feel valued, supported, confident and informed.

To make that happen, we work in three closely linked ways;

  • We support families with the best possible guidance and information. 
  • We bring families together in local groups and online, to support each other by sharing experiences and advice.
  • And we help families to campaign, volunteer, fundraise and shape local services to improve life for themselves and others.

Support we offer: Families can register themselves or a professional can refer you to us.

  • Family Workers are available for families who have children aged 0-19 years to support with any matter regarding their disabled child.
  • Support with Benefits applications– Disability Living Allowance, Personal Independence Payments, Carer’s Allowance, Child Tax Credits
  • Funding applications – helping families apply for grants to help with much needed items
  • Drop ins across the borough
  • Monthly Coffee Morning at Southside
  • WAND card applications
  • Blue Badge applications
  • Cygnet and CATS – 7 week Autism courses for parents and
  • 123 Magic - 3 week ADHD course for parents
  • Referrals and signposting to other services
  • Joint working with Children’s Centres, schools, health professionals, education professionals and Early Years services regarding a range of issues including school visits and TAC meetings
  • Access to information about the diagnosis through: emotional support, understanding and an extensive medical directory on our website
  • Workshops for families on a range of topics: Toilet Training, Puberty, Benefits and (Personal Independence Payments) PIP, Understanding Behaviour, Social Stories and What is the Autism Diagnosis
  • Holiday trips and events for families
  • Monthly Newsletter and regularly updated Facebook page
  • Family Linking
  • Information about what is available to support your family in Wandsworth
  • Access to our specialist education & benefits helpline 0on 808 808 3555 and visit:

  • Contact’s Helpful Guide and Parent Guides on a range of topics

  • Training for professionals on a range of topics.

Who to contact

Contact's Wandsworth Office information on Contact's website

Where to go

Early Years Centre
1, Siward Road
SW17 0LA
Get directions

Time / Date Details

When is it on
Monday - Friday: 9am - 5pm


Age Ranges
From 0 to 25 years
Referral Details

Parents can self-refer or get a professional to do it for them – just call.

Other notes

Complaints, compliments or suggestions about this service should be directed to the manager in the first instance.

Local Offer


What is Wandsworth’s Local Offer ?

Parents and carers can contact this service themselves or ask a professional, such as a health visitor, or social worker to help them.  In order to become a member you will need to complete a membership form.

Meetings with parents can be arranged at the Contact offices around the borough or in parents' own homes - whichever is more convenient.

How to complain, compliment or feedback about this service, activity or provider.

Local Offer Age Bands
Transitions to Adulthood (16+)
Secondary (11-16 years)
Primary (4-10 years)
Early Years (0-4 years)

Last updated: 16 Jul 2020

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