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Child Death Helpline

The Child Death Helpline is a helpline for anyone affected by the death of a child of any age, from pre-birth to adult, under any circumstances, however recently or long ago.

The Child Death Helpline is staffed by volunteers, all of them bereaved parents. All volunteers are trained, supervised and supported by professional teams within Great Ormond Street Hospital for Children NHS Trust, and the Alder Hey Children’s NHS Foundation Trust.

Aims of the Child Death Helpline are:

  • to provide a quality freephone service to anyone affected by the death of a child of any age. Callers to the Helpline might be parents, grandparents, siblings, other family members, friends or involved professionals;
  • to offer a confidential, safe environment within which a caller can talk openly about the child’s life and death. Callers are given the opportunity to freely express their worries and emotions; and
  • to provide support not only at times of crisis but also for ongoing needs of callers over their lifetime.

Please visit the website for more details.

Who to contact


Time / Date Details

When is it on
Monday to Sunday: 7pm - 10pm
Monday, Thursday and Friday: 10am - 1pm
Tuesday and Wedesday: 10am - 4pm

Last updated: 28 Jan 2021

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